Frequently Asked Questions
Are your products true to size?
Yes, our products are designed to offer a true-to-size fit. We recommend referring to our size guide for precise measurements before making a purchase.
How should I care for my TOGS products?
To maintain the quality and softness of our products, we recommend washing them in cold water with like colors and tumble drying on low heat. Avoid using bleach and fabric softeners.
What materials are used in your products?
We use premium-quality materials such as cotton blends and fleece to ensure maximum comfort and durability. Each product description includes details about the specific materials used.
Do you accept returns or exchanges?
Yes, we accept returns and exchanges within a specified timeframe, provided the item is unused and in its original condition with tags attached. Please review our return policy for more details and instructions on initiating a return or exchange.
Are your products ethically sourced?
Yes, we are committed to ethical sourcing practices. We prioritize working with suppliers who adhere to fair labor standards and environmentally sustainable processes to ensure that our products are produced responsibly.
Do you offer customization or personalization options?
At this time, we do not offer customization or personalization options for our products. However, we regularly introduce new designs and collections to cater to diverse preferences and styles.